Questions

How much does it cost?

See the pricing page. Business starts with a free trial.

How do I get my licence key into the extension?

If Debump is installed when you finish checkout, the key is saved to it automatically. Otherwise, copy the key from the confirmation page and paste it into the extension.

I've lost my licence key.

Use key recovery with the email you paid with. We'll email you a link to issue a new key. The old one stops working.

How do I cancel or change my card?

Open the extension and choose Billing. It opens Stripe's billing portal, where you can cancel, switch plans or update your card. Uninstalling the extension doesn't cancel your subscription.

Can I get Debump for free?

Every subscriber gets a referral link in the extension's Refer tab. For each new customer who signs up through it and makes their first payment, your next payment moves back 7 days. There's no limit on how many free weeks you can earn.

Does my computer need to stay on?

No. Jobs run on our servers, so you can close the tab or your laptop once a job has started. Enterprise automations run without the browser at all.

Is it safe for my account?

Debump paces its actions and stops when Depop's rate limits are reached instead of pushing past them. In the extension's Safety tab you choose how fast it goes (Safe, Normal, Fast or your own wait between actions), whether it takes random breaks, and a daily limit on follows, unfollows and likes. Automating actions is still against Depop's terms, so there is always some risk of Depop restricting an account. Use it at your own discretion.

What does Debump store about my Depop account?

Your Depop user ID and username, and your Depop session token encrypted at rest so jobs can run while you're away. We never see your Depop password. Read the privacy policy for details.

I'm having billing issues. Who do I contact?

Use the contact form or email help@debump.site.